Winning the Hearts of Business Users

Case Studies

Case Studies
 

Queensland Government - Queensland Health

Queensland Health

The Queensland Cancer Registry (QCR) receives cancer notifications on behalf of Queensland Health. These notifications provide information to develop cancer control strategies for which the timely identification and analysis of cancer types is crucial. However, with 75% of notifications received in paper form, the QCR was facing a backlog of up to five years’ worth of cancer notifications that still needed recording...

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Anglo American

Anglo American Metallurgical Coal

As a division of one of the world’s largest mining companies Anglo American PLC, Anglo American Metallurgical Coal Pty Ltd processes more than 20,000 invoices per month across its Australian sites. Managing such a multitude of transactions manually meant processing, sorting and stamping mail, forwarding it to the appropriate person for approval each day, and then entering returned invoices into the organisation’s ERP...

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DNRM

Department of Natural Resources and Mines (DNRM)

The DNRM brings together core functions focused on land and water management, mine safety and health, and mining and petroleum services. A part of DNRM is the Geological Survey of Queensland (GSQ) which provides geoscience and resource information to improve the understanding of the geology, minerals and energy resource potential of Queensland. One of the Department’s core responsibilities is to supply seismic data to external clients...

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childrenshospital

Children’s Hospital Foundation

The Children’s Hospital Foundation provides community based funding to pioneer research into child illnesses and injuries. The foundation also supports the Royal Children's Hospital providing the highest level of care for sick children in regional and rural Queensland. Since 1986, more than $120 million has been invested into helping work wonders for sick kids. With this kind of commitment to the Queensland community...

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DHPW

Department of Housing & Public Works

Prior to November 2012, the process of managing permit and inspection requirements for plumbing and drainage work, was becoming increasingly time consuming and costly. Before Notifiable Work changes were introduced, all plumbing and drainage repairs regardless of complexity, required first a permit to perform the service and secondly an inspection of the services. This costed up to $1600 per lodgement and took up to 20 days to arrange inspections and permits...

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Stae Library of Queensland and Avantix

State Library Queensland

Situation: SLQ (State Library Queensland) plays a lead role in serving all Queenslanders, through state-wide library services and partnerships with over 340 public libraries, including 22 Indigenous Knowledge Centres. SLQ is a trusted source for information, and a place for intellectual freedom, a cornerstone of democracy and custodian of Queensland’s memory. As a ‘knowledge bank’ SLQ is a vital community resource, physically and virtually for the sake of sharing...

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