Social Media is the most powerful form of marketing and market research the world has ever seen. But it’s not a magic bean that grows overnight into business success. The challenge is to gain fast and accurate access enabling your business to understand user experiences, shape them positively, and forestall negative brand-image through real time responses.
The challenge for media agencies is the speed and real-time awareness at which social chatter can be made available. This costly process often involves sifting through the millions of feeds to identify the information that will enable your customer to make better business decisions, faster.
Our insight into the social media monitoring industry has inspired us to develop a tool that is highly automated and can:
- deliver accurate content,
- provide you with real-time dashboards and
- output customized reports
XMedia Social collects this information for you in real-time; measuring and analysing the data you need to keep track of.
Comprehensive reports, location and age based statistics of social feeds will give you the ability to respond to trending opinions within 30 minutes to one hour: a critical component to any marketing campaign.
XMedia Social enables you to always be that step ahead of the pack, whether the target is your competitor or your customer.