Making information meaningful

Privacy Policy & Conditions

Application of this Privacy Policy

Avantix (“we”, “us” or “our”) will endeavour to comply with the principles specified in this Privacy Policy with respect to the privacy of any personal information collected through this website (“Site”) or which is submitted to us in any form by you or by any person on your behalf.

In this Privacy Policy, references to “you” are references to the individual who is the subject of personal information submitted to us.  In the case of children and people lacking capacity, “you” also refers to the relevant parent, guardian, attorney or other appropriately authorised person who submits the personal information.

Personal information is any information or an opinion about an identified individual or an individual who is reasonably identifiable.

By accessing and using our Site or by submitting information to us or providing information to third parties which is then submitted to us, you consent to our collection, use and disclosure of information in accordance with this Privacy Policy.

You may elect not to submit personal information to us but this may mean that we are unable to provide you with any information, products or services.

Collection and use of submitted information

We may collect and retain personal and other information about you (“submitted information”) when (a) you provide us with personal information in an email, letter, by telephone, during a meeting or by other means; or (b) you complete and submit an online form or (c) you access or use our services; or (d) a third party submits information about you to us.

Our customers may deliver documents or records to us for scanning or conversion which contain personal and other information about you.  In these circumstances, it is our customer’s responsibility to ensure that they have the necessary consents from you with respect to our collection, use and disclosure of any submitted information relating to you.

We will only collect information by lawful and fair means.

As long as it is reasonable and practical to do so, we will endeavour to collect personal information about you from you rather than from a third party.

If you submit personal information to us, you warrant that you have obtained all necessary consents from the relevant persons to allow our collection, use and disclosure of that information in accordance with this policy.

If we receive unsolicited personal information that could have been lawfully collected by us as solicited information, we will treat that submitted information in the same way as we treat solicited information.  If we receive unsolicited personal information that could not have been lawfully collected by us as solicited information, we will destroy or de-identify that information as soon as practicable.

The submitted information which we retain may include your name, address, email address, employer or business name and address, employment position or work/business role, phone number(s), purchases, product and service enquiries and other information where it is reasonably necessary for our functions or activities.

There may be a range of other submitted information included in documents or records submitted to us for scanning or conversion.  We will retain whatever information is included in those documents or records but we will not use or permit anyone else to use that personal information for any purpose apart from performance of the relevant scanning and/or conversion services.

We may use other submitted information for our normal internal business purposes and to communicate with you regarding our products and services or the products and services of third parties or for any other reasonable purpose connected with the operation of our business.  You may elect not to receive such communications from us, either at the time you submit the information or at a later time.  If you elect to opt out of any direct marketing, we will comply with that election.

We will not sell submitted information to third parties or intentionally disclose submitted information to third parties except to the extent that you have consented to such disclosure.

We may use a third party to provide hosting or other services and as a result your submitted information may be collected and stored using physical infrastructure owned by third parties.  In these circumstances (a) we will retain logical control of the submitted information; (b) the third party will not be permitted to access, use or disclose the submitted information except to the limited extent necessary to provide the services (e.g. creating data back-ups or performing maintenance services).  You consent to this limited collection and use of the submitted information by third party hosting and service providers.

We may send submitted information which forms a part of documents or records which are to be scanned or converted to our contractors located in India or in the Philippines.  Our contractors are only permitted to use the submitted information to the extent necessary to perform the scanning or conversion services and they are not permitted to use the submitted information for any other purpose.

Except to the extent necessary for the operation of our business or as authorised by you or as required by law, we will not use or disclose submitted information for any other purpose.

It is not practicable for information submitted electronically to be provided to us anonymously or using a pseudonym and it is a requirement that you accurately complete any data fields that require insertion of your name and personal details.  If you do not wish to provide any required personal information then you should not proceed with the completion of the relevant process.  Where appropriate you may communicate with us by telephone on an anonymous basis.

We will take reasonable steps to implement and maintain security precautions and to protect personal information from misuse, interference, loss and unauthorised access, modification and disclosure.  However, we are unable to guarantee that unauthorised access to submitted information will not occur, either during transmission of that information or after we receive that information.

If we no longer require your personal information, we will take reasonable steps to permanently destroy or de-identify that information.  You acknowledge that our back-up procedures may make it impractical to locate and destroy or de-identify copies of your personal information which are stored off-line or in a form which does not readily permit location and modification of data and you consent to our continued retention of submitted information in these circumstances.

If you submit information to any other site accessed through a link from our Site, the privacy principles applying to any information you submit to that site are outside our control.  You should check the privacy policies of any other site before submitting information to that site.

Collection and use of cookies & clickstream data

We may use cookies in connection with your use of the Site.  (A cookie is a small amount of data that some websites place on your computer when you visit them. A website may use cookies to track the pages you have visited).

When you visit our Site, our servers may record a range of information relating to your access and use of the Site (collectively called “clickstream data”).  We may examine clickstream data to determine the traffic through the server as well as access levels to specific pages.  No attempt will be made to identify you or your browsing activities from clickstream data except in the circumstances specified below.

If we or any authority suspect that unauthorised access or use of the Site has occurred or may occur or be attempted, we may gather, use and disclose more extensive information than indicated above regarding access or attempted access to the Site for the purposes of prevention, detection, investigation or prosecution.

Correction of errors and access to personal information

We will take reasonable measures to ensure all personal information held about you is accurate, complete, relevant and up-to-date.

We will provide you with access to your personal information on reasonable request and subject to your agreement to pay our access charges and adequate proof of your identity if (a) it is practicable for us to do so and we have no other reasonable grounds for refusing access, (b) the request is not frivolous or vexatious, (c) access will not have an unreasonable impact on the privacy of others, (d) the information does not relate to existing or anticipated legal proceedings (other than information accessible through the discovery process), (e) access will not reveal our intentions in relation to any negotiations with you, (f) access is not unlawful (g) denying access is not required or authorised by law, and (h) access will not prejudice any prevention, detection, investigation or prosecution of possible unlawful or improper activity.

You have the right to require us to correct errors in your personal information.

We will correct any errors in your personal information upon receipt of written evidence from you which satisfies us that a correction is required.

Privacy related complaints, concerns and questions

If you have any concerns, complaints or questions relating to this Privacy Policy or submitted information relating to you, please contact our Privacy Officer – privacy@avantix.com.au

 

Conditions of Use

These conditions govern all access to and use of this web site

Definitions

“site” means any part of this web site and any other web site operated by or on behalf of us;

“use” includes access or use or attempted access or use of any part of the site and includes (without limitation) access to and use of site content, completion and submission of any online form available at or through the site, preparation of on-line surveys using this site, distribution of surveys using this site, collection of the results of surveys using this site, analysis of survey results using this site, submission of any email to an email address identified at or through the site, participation in any forum or chat-room or similar facility available at or through the site, access to and use of content and other facilities on any other web site via a link provided on the site and, participating in any competition or promotion at or through the site;

“we”, “us” and “our”  means Avantix and its related corporations and their respective officers, employees, agents and contractors including (without limitation) site hosts, operators and developers and contributors of site content; and

“you” and “your” means any person who uses the site.

Scope of these conditions

You must read and agree to these conditions before making any other use of the site.  If you do not agree to these conditions, you must not use the site.  By making any use of the site, you thereby accept and agree to be bound by these conditions.

These conditions apply to all use of the site including your use of sections of the site which are subject to additional specific conditions.  Your use of any section of the site which is subject to specific conditions is subject to your prior acceptance of those specific conditions and you agree to be bound by those specific conditions with respect to your use of the relevant section(s) of the site even if you fail to review the specific conditions.

Warranties

We do not attempt to exclude any conditions, warranties, rights or remedies which you may have pursuant to legislation to the extent that those conditions, warranties, rights and remedies can not be excluded by agreement (“non-excludable rights”).

Subject to any non-excludable rights: (a) the site and its contents are provided on an “as is” basis; and (b) all express or implied conditions or warranties of any kind (including but not limited to any warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses, non-infringement of proprietary rights and the accuracy, adequacy, currency, suitability, completeness, legality, reliability or usefulness of any content or other part of the site) are excluded.

If you find any errors or omissions, please report them to us.

Liability arising from use of the site

Subject to any non-excludable rights: (a) your use of the site is entirely at your own risk; (b) you hereby release us from any claims you would otherwise have against us now or in future arising directly or indirectly from the site or your use of the site; and (c) in no event will we be liable for any damages whatsoever (including, without limitation, direct, indirect, punitive, special, consequential damages, lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the site, or arising from your purchase or inability to purchase any goods or services offered on the site, or arising from your inability to participate in any competition or other promotion offered on the site whether based on contract, tort, statute, common law, equity or any other legal theory and whether or not advised of the possibility of such damages. Without limitation, this exclusion of liability applies to any loss or damage caused by any deficiency in site performance and any error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of any material associated with the site or your attempted use of the site.

If you are entitled to make any claim against us as a result of non-excludable rights or on any other basis notwithstanding the provisions of these conditions, our liability to you for the aggregate of such claims (regardless of the basis on which you are entitled to claim from us) is limited to the provision of the information, products or services again or payment of the cost of providing the information, products or services again (at our election).

Indemnity

You must indemnify each of us and keep each of us indemnified against all claims, liabilities, expenses (including legal fees on a solicitor-client basis) or losses that may be made against or sustained by any of us arising from your breach of these conditions or otherwise howsoever from or in connection with your use of the site.

Inappropriate use and content

You must not use our site in order to send unsolicited email to recipients who have not given you permission to send them email. You must not email, post or submit any defamatory, offensive, illegal or inappropriate material or any material which infringes a third party’s intellectual property rights or which contains a virus, worm, Trojan horse or other code that manifests contaminating or destructive properties.  You must not attempt to modify or damage the site and must not use the site in connection with any denial of service attack.  You must not impersonate any person or entity or enter a fictitious name or purport to be authorised to represent any entity if that entity has not authorised you to do so in connection with your use of the site.  You must not cause or permit any other person to engage in any of these activities (eg. by providing them with access to your computer or by providing password information to them).

We are not liable for defamatory, offensive, illegal or inappropriate content available at the site or accessed from the site and the risk of injury from such content rests entirely with you.

Third party material

The site may include content or references supplied by users or other third parties (“third party material”).  We do not monitor and accept no liability for third party material.  Any opinions, advice, statements, services, offers or other information contained in third party material, is the responsibility of the respective author(s), distributor(s) or providers of that third party material.  We make no representation and give no endorsement of the accuracy, adequacy, currency, suitability, completeness, legality, reliability or usefulness of any third party material or the identity, knowledge or qualifications of any provider of third party material.  Your access to and reliance on third party material is entirely at your own risk.

References in third party material to any specific products, process, or service by trade name, trademark, manufacturer, or otherwise, do not constitute or imply their sponsorship, endorsement or recommendation by us, and such references shall not be used for advertising or product endorsement purposes.

Links to third party web sites

Any links to third party web sites from the site are provided solely as a convenience to you.  We make no representation as to the intellectual property rights of any material available on the linked third party web sites or your rights to access, reproduce and use that material. We do not review and monitor any linked third party web sites and we are not responsible for the contents, accuracy, adequacy, currency, suitability, completeness, legality, reliability or usefulness of any material on any third party web site and accept no responsibility for any broken or redirected links.  The presence of such links should not be taken to imply any type of association, sponsorship, endorsement, monitoring, approval of, or responsibility for, the linked third party web site or its content.  It is your responsibility to evaluate the content and usefulness of information obtained from other sites.  Your access to and reliance on any third party web site is entirely at your own risk.

You acknowledge and agree that we may receive payments or other benefits in connection with links to third party sites or the inclusion of third party material in the site.

Links from other sites to the site

Other sites may only link to the site with our prior written permission.  Any site that links to the site must link to the relevant home page and must not (a) replicate the site’s content; (b) create a browser or border environment around the site’s content; (c) imply any endorsement by us; (d) misrepresent its relationship with us; (e) present false information about our products and services; or (f) use our name or logos without our prior written permission.

Viruses

We cannot and do not guarantee or warrant that the site will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for virus detection, accuracy of data input and output and for maintaining an appropriate means for the reconstruction of any lost data.

Copyright, trade marks & limited right to use materials

We or third parties own and retain the copyright, trade marks and other intellectual property rights in the materials found at the site including without limitation web pages, documents, text, designs, graphics, audio and video.  Unless otherwise expressly stipulated by us, you may only use the site for your internal business purposes or for personal use and may only print or make an electronic copy of information available on the site for that purpose.  You must not sell or otherwise commercially exploit any information made available at the site. You must ensure that all copyright notices are retained in any material copied from the site.  Subject to this limited right to use materials, you must not use, download, upload, copy, print, display, broadcast, perform, reproduce, publish, license, post, transmit or distribute any materials from the site in whole or in part without our prior written permission.  If you breach any of these conditions, then (without limiting your other liabilities) your authorisation to use the site automatically terminates and you must immediately destroy any downloaded or printed materials.

By submitting any material to the site or to us in connection with your use of the site, you thereby assign all intellectual property rights in that material to us. You must not submit material to the site if a third party has any intellectual property rights in that material unless you have obtained the permission of that third party to submit the material.  You must indemnify us against all liabilities and losses we sustain if material you submit to the site infringes any third party intellectual property rights

Sale of goods or services

Unless otherwise stipulated by us, any sale of goods or services from the site is subject to the following conditions:

Currency

All transactions are in Australian Dollars or as otherwise specified on the site. If no currency is specified, then the applicable currency is Australian Dollars.  If any amounts are shown in currencies other than Australian Dollars these are only indicative and we may require an adjustment of the price and additional payment to take into account any unfavourable exchange rate variations at the actual time of transaction.

Credit Card Use
Payments made via the site will be processed by a third party payment processing organization. We undertake to use credit card details only as specified by you in relation to purchases made on the site.  Illegal use of credit cards is a serious crime.  We will report any suspicious activity and disclose all relevant evidence to credit card companies and law enforcement authorities.

Errors in description or pricing

Errors may occur in the description or pricing of products or services offered on the site.  We may cancel any transaction if any such error occurs, notwithstanding any confirmation of an order or acceptance of payment.

Any supply of goods or services by us is subject to any express written warranties offered by us or a third party. Subject to any non-excludable rights, all other express and implied warranties relating to such goods and services are hereby excluded and the provisions of the above clause (Liability arising from use of the site) including provisions relating to non-excludable rights apply.

Privacy

Privacy of your information is subject to our Privacy Policy.

We may require certain personal information from you in order for you to access and use our services.  If you do not provide the information we require, we will not be able to provide access to and use of those services.

You authorise and consent to our collection, retention, use and disclosure of your submitted information   in accordance with these provisions and the provisions of our Privacy Policy.  To the extent that you submit personal information about anyone else to us, you warrant that you have obtained all necessary consents and approvals for (a) the disclosure of that personal information to us; and (b) the collection, retention, use and disclosure of that information by us in accordance with our Privacy Policy.

By submitting any information to us, you consent to (a) our sending of commercial electronic messages (including emails and SMS messages) and communicating with you by other available means regarding our products and services using the email address(es), phone numbers and other contact details you disclose to us; and (b) our use of any submitted information to tailor our messages to suit your particular circumstances.  You warrant that this consent is given with respect to any email address, mobile phone number or other contact details you disclose to us (including by simply sending  us an email).  You and any other disclosed addressee may “opt-out” of the receipt of these kinds of messages at any time by notifying us that your consent is withdrawn.  The withdrawal of consent will take effect five business days after we receive your notification.

Governing law

The site is administered by us from offices in Adelaide, South Australia.  These conditions and your use of the site and any disputes between you and us shall be governed by and construed in accordance with the laws of South Australia, without giving effect to any principles of conflicts of law.  Any legal proceedings arising out of or in connection with the use of the site must be commenced in the appropriate court in South Australia.  You are solely responsible for ensuring that your use of the site is not prohibited and complies with your local laws.

Severance

If any provision of these conditions is unlawful, void or for any reason unenforceable, then that provision shall be deemed severed from these conditions and shall not affect the validity and enforceability of any remaining provisions.

Changes to site content and access rights

We may modify the content, nature or accessibility of the site as and when we see fit.  These conditions will continue to apply even if you cease to be permitted or able to use the site.

Revision of these conditions

We may revise these conditions at any time by updating this web page. You hereby agree to be bound by such revisions and should therefore regularly revisit this page to review the then current conditions by which you are bound.  Your continued use of the site after a revision of these conditions evidences your acceptance of that revision.

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