Case Study 5

Department of Housing & Public Works

Prior to November 2012, the process of managing permit and inspection requirements for plumbing and drainage work, was becoming increasingly time consuming and costly. Before Notifiable Work changes were introduced, all plumbing and drainage repairs regardless of complexity, required first a permit to perform the service and secondly an inspection of the services. This costed up to $1600 per lodgement and took up to 20 days to arrange inspections and permits…

DHPW